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Published on:
August 15, 2022

Healthcare Professional Training: The Benefits of Training Online

Healthcare professionals are experts in continually learning new advances in medicine. 

Many healthcare professionals perform tasks and procedures that require years of study and expertise. For example, how a cardiologist performs the heart surgery process requires a lot of learning, practice, and training. Acquiring  more skills can provide numerous benefits to healthcare workers, their employers, and their patients.

In this post, we’ll learn about health education training using an LMS as well as how it can benefit your organization and bringsuccess in continuing education and training to the next level.

Different Delivery Types of Healthcare Training

There are a number of different ways to deliver training to healthcare professionals in today’s tech-savvy landscape. Depending on the needs of your organization and the topics you’re covering, you can use different teaching methodologies and approaches to cover the content. 

These methods can be divided into three main categories for healthcare training:

  1. Information-based (lectures, readings)
  2. Demonstration-based training (videos, behavioral modeling)
  3. Practice-based (simulation, role-playing)

Alone, these methods help effectively inform students, but when combined into one course, it offers learners a more engaging experience.

Information-based Methods

Information-based learning methods for teaching healthcare training can be considered the most basic form of training format.

Consider learning CPR. There are several components and ways to learn this life-saving skill all healthcare professionals need to know. A real CPR course often incorporates all of the healthcare training methodologies, but we’re going to break it down here.

In an information-based setting, you'd learn CPR through:

  • Step-by-step written guides
  • A lecture describing how CPR works
  • Diagrams of the human body
  • Articles about how CPR saves lives

This is all about the participant listening and reading to learn, using information presented in a basic format to understand a topic.

You can probably already guess the biggest problem with doing this kind of healthcare professional training – it’s not very engaging. In fact, it’s been shown that the failure rate for students in classes with traditional stand-and-deliver lectures is 1.5 times higher than for students in classes using active learning methods.

That’s not to say this type of healthcare professional training doesn’t have a place in some situations. Sometimes, you just need to hit the books to learn a complex topic!

Demonstration-based Methods 

Demonstration-based methods are practically the opposite of information-based learning.

This way of healthcare professional training is all about “doing.” Knowledge transfer happens by showing someone what they should do when faced with a situation. It focuses less on why and more on the practical advice for getting a task done or solving a problem.

Let’s think again about learning CPR. Chances are you’ve watched a demonstration of the process done by an instructor. That definitely falls into the demonstration-based professional medical training category.

Other demonstration-based healthcare professional training could include:

  • A video demonstration
  • A slideshow with multiple images and video
  • Behavioral modeling training

Demonstration-based training, particularly behavioral modeling training (BMT), is thought to be highly effective in workplace training, especially for developing more complex skills, such as patient interpersonal relationship building.

BMT in professional medical training could look something like in the chart below.


Step in Behavioral Modeling Training

Application in Professional Medical Training

1 Describe to trainees the behaviors (skills) they have to learn Host a presentation about interpersonal communication in healthcare
2 Demonstrate how the behaviors are used in an effective way During the presentation, use an actor or video recording to demonstrate the skills mentioned in the presentation
3 Give trainees a chance to practice using those skills Have the attendees pair up and practice their skills or use breakout rooms if doing eLearning
4 After training, give trainees feedback and reinforcement Observe attendees individually at the end of training in an assessment with feedback delivered to their email or within an LMS
5 Ensure the employee's new skills are transferred to their job Check in after a few weeks with a survey or follow up meeting to find out how attendees implemented skills

Practice-based Methods

Have you got some hands-on learners on your team? Then practice-based methods may be right for your next healthcare professional training session. 

You can think of this as practical training, as you’re getting individuals to participate physically in the learning process. Role-playing, where participants take turns acting out various roles within scenarios, is a great way to get practice in for healthcare professionals. That’s due to the hands-on nature of being a healthcare professional. Role-playing involves taking turns simulating certain roles within scenarios. These scenarios may include ones set up by an instructor or could involve real-life experiences.

Other ways to incorporate practice-based methods into healthcare professional training include:

  • Simulated dialogues 
  • Interactive presentations 
  • Step-by-step tutorials with follow-alongs

Benefits of Health Education Training in an Online Learning Space

When it comes to health education training in an online learning platform, you may be surprised to know how beneficial it can be for your team!

We will cover the top five benefits of using online learning in healthcare professional training, including:

  1. Accessibility
  2. Ease of Use
  3. Convenience
  4. Provides Engaging Learning Experiences
  5. Ease of Continuing Education

OK – let’s dive in!


Providing accessibility in the workplace is not only a legal requirement in many cases, but it’s also in the best interests of employers and their employees.

Considering 1 in 5 American adults identifies as being a person with a disability, the sheer size of workers who need accessible knowledge and skills training can’t be ignored. 

There are other accessibility benefits to using online healthcare training professionals, including those outlined in the table below.

Physical Accessibility Benefits of Online Learning

Non-Physical Accessibility Benefits of Online Learning

  • Able to sit, rest, or walk when needed
  • Physical accommodations (speech-to-text, subtitles, text-to-speech)
  • No barriers to physical entry
  • Choose own location of comfort and safety
  • Learn at a pace that works for you (especially for people with conditions like chronic pain)

Record Keeping

Healthcare providers often need certifications and tidy records kept of their continuing education. This is especially true of hands-on medical providers who need to administer everything from basic lifesaving skills like CPR to complex new surgery techniques. 

There are a wide variety of continuing education designations you can acquire through healthcare professional training for:

  • Pharmacists
  • Nurses
  • Physicians
  • Physician Assistants

For some designations, just knowing which staff have what courses and education behind them is handy for staffing and pay systems, some courses are mandated training that your LMS needs to keep track of for regulatory reasons.

Using a learning management system like Tovuti allows you to generate user transcripts that help you track important certificates from healthcare professional training.  


Don’t we all wish we had a more flexible schedule? Sometimes, giving your employees a little bit of a looser leash can allow them to feel better about their training overall, as well as improve the effectiveness of their training overall. 

In healthcare professionals' training environments, eLearning offers flexibility to learners. They can access courses anytime, anywhere, and from any device, including:

  • Laptops
  • Tablets
  • Desktops
  • Mobile devices

It means employees can learn while on public transport, during lunch, or on the couch – especially if you utilize microlearning techniques for healthcare professionals, like a series of workplace safety tips in short 5-minute videos. It also means that not everyone has to learn at the same time. Healthcare professionals who work shifts have the flexibility to access their learning when they have the time and when their energy levels and focus are optimal for learning.

Provides Engaging Learning Experiences

Keeping your employees engaged in the content you’re teaching is critical.

No interest means no retention. You need techniques to keep learners focused and interested. Gamification is one feature built into an LMS like Tovuti that can help you do just that.

In fact, gamified training results in 83 percent more motivated employees, which means you can benefit from having your healthcare professionals feel more tuned in and engaged with the content they are learning.

Some gamification features offered by Tovut,i and beneficial for healthcare professional, include:

  • Badges
  • Certificates
  • Leaderboards
  • Checklists

Add in the ability to create an internal social network for your employees to engage with each other? You’ve got a one-way ticket to learning that is not only engaging but more effective. 

Ease of Continuing Education

Keeping your employees’ skills in check is key to a high-functioning team.

But no one said continuing education is easy. 

It’s time-consuming, there can be travel and time commitments, and you may have to spend a lot of money on training. 

Still, it’s important to make it happen. Why?

When a company has a strong learning culture, retention rates rise 30-50 percent. Moreover, the WHO says experts gain knowledge and skills through eLearning in the same way they do through traditional teaching.

The answer to both of these questions is an LMS that offers healthcare workers fewer barriers to entry, allowing them to advance and keep up to date with their skills. 

8 Success Factors for Healthcare Professional Training Online

Setting goals is important in any kind of corporate training, but especially in healthcare training when time is precious and schedules are tight. You need to ensure the time your employees spend on the training is effective.

We’ll cover the top 10 success factors you can use to make sure things go as smoothly as possible and give you the greatest success possible with online healthcare professional training.

Align Team Training Objectives and Safety Aims With Organizational Goals

Although establishing goals is important, it's not enough. Team goals must be aligned with employee goals, and employee goals must be aligned with organizational goals for true success, especially in healthcare settings where lives can be on the line.

It is important for everyone to work toward attaining the organization's overall strategy, and aligning goals puts everyone on the same page. Especially when it is found that highly aligned companies grow their revenue 58 percent more quickly and are more profitable by 72 percent. 

With aligned goals, everyone works together and understands their roles. Your organization is at a disadvantage if its goals aren't aligned up and down the chain of command and with the overall organization. 

Some basic goals you could lay out at the beginning of healthcare professional training include:

  • Improve patient wait times
  • Reduce interpersonal conflicts
  • Maintain good health and safety standards in the hospital
  • Learn which chemicals or compounds need to be handled with care

You get the idea – customize your goals together with your team prior to settling on a final training product to help make everyone feel like they are aligned on the subject matter.

Provide Organizational Support for the Team Training Initiative

When you manage people, you manage all aspects of their job, and that includes training. 

Supervising training doesn’t just mean being an absentee lecturer. Your employees need the timely feedback and guidance only a powerful LMS as Tovuti can provide.

Tovuti offers your healthcare professional training team the ability to:

  • Host live video training in a simulated classroom environment
  • Deliver reports to students
  • View class and organization analytics
  • Generate user transcripts

Plus, learners can offer you their feedback. Considering employee feedback and continuous training remain essential, according to 89 percent of HR leaders, it’s good to know they can share quick ratings and comments on the content. 

Get Buy-in From All Stakeholders and Users 

In every business, there are stakeholders. Clients, employees, the organization – you can consider them in a number of different ways, depending on the organization.

For those considering healthcare training, think about how it should be uniquely approached for:

  • Frontline workers and leaders (doctors, nurses, other hospital workers)
  • Caregivers (PSWs)
  • Family Providers
  • Clinicians
  • Non-clinical Staff

Additionally, considering how each of these unique parties may view and have unique training needs can improve employee engagement and buy-in with the program.

Prepare the Environment and Trainees for Training

Training preparation includes several steps. Well-organized and well-prepared training plans and courses are most successful.

There are several factors to consider for healthcare training including:

  1. Promoting the program to top management
  2. Preparation of training materials or LMS implementation
  3. Training space or virtual classroom set up
  4. Trainers and trainees (how many, start date)

Training isn't as effective as it should be if you don’t have upper-management support and commitment. When top-level support is lacking, employees are less likely to retain information and apply it to their work. The likelihood of employees applying new skills and knowledge increases when top management show interest in the learning process. The influence of upper management on how employees react to training cannot be underestimated.

Determine Required Resources and Time Commitment and Ensure Their Availability

Depending on the size of your office, your team, or your organization, you will need to plan your resources differently.

Why, exactly, is this a success factor for healthcare professional training?

Consider this – you have a small staff of three to four  employees at a family practice of various occupations, with no overlap. It can be challenging to schedule a time away from a busy practice, and taking staff out as a whole wouldn’t necessarily be beneficial as they all perform different roles.

An LMS like Tovuti allows you to assign work to employees, who can complete it in the office or out, depending on the best schedule. 

Learners will be able to complete healthcare professional training with:

  • Quizzes
  • Assignments
  • Videos
  • Interactive content
  • Readings

Just be sure to check in on the volume your employees may have the capacity to take on. 

Consider these two healthcare professional training scenarios:

  1. Your employees, on average, have only 30 minutes per week for training. Realistically, they only have time for a few videos and maybe a quiz. 
  2. Your employees have more than one hour per week for training. They can complete a wider variety of activities, like a live lecture or longer reading.

Doing so will ensure greater success for you and your team. 

Facilitate Application of Trained Skills on the Job

Imagine if you were told how to ride a bike, allowed to try it once or twice in the driveway – and then you never used it again – until someone asks you if you could ride a bike.

You sort of can. But you only tried it once in a controlled environment and never used it again or practiced the skill. 

While we aren’t worried about riding bikes in the ER, your healthcare professional team needs to be able to learn and develop itsskills in training. That means follow-up and application on the job.

In healthcare professional training, this may look like:

  • Workshops
  • Assessments
  • Partner simulations 
  • Material that can be replayed after the training for later reviewing

By allowing your team to have access to materials long after training is over, they can come back and refresh their memories at any time. 

Provide IT Support for Virtual Learners

IT support is critical to the success of an LMS and virtual learning environment (and to fewer headaches).

They can be the make or break for those learning asynchronously or from home. And those who are tech newbies won’t get any benefit from the course if they don’t have access to help with the technology at hand.

Benefits of having a closely linked IT team to your healthcare professional training experience include:

  • Dependable & Uninterrupted Connectivity: Maintaining connectivity in the most efficient way possible is important for any organization, whether it relies on a single network or multiple networks.
  • Expert Infrastructural Monitoring & Maintenance: Support and maintenance of the office infrastructure are important for organizations that rely heavily on technology.
  • Fast & Reliable Problem Solving: Although technology isn't perfect, it is the hard truth that things happen from time to time that may negatively impact productivity or even profitability. Having help during these times is essential.

Ensure LMS Offers Necessary Features to Offer Effective Training

When you buy hardware for your team, you typically consider the pros and cons of various models as well as what features are musts for you and which ones are would-be-nice and which are unnecessary. 

You can do plenty of research about the best LMS systems out there and read hundreds of reviews, but if you don’t check in with your team on specific features you need, you’ll be lost.

You may need some of the following features for healthcare professional training:

  • Built-in course authoring
  • Lesson gating
  • Course tracking
  • Certificate management
  • Video calls
  • Quizzes and assignments
  • Learning checklists and paths

Start assessing your needs by brainstorming with your team about healthcare professional training features that you may need, including both:

  1. Functional (specific features that it offers, like various types of quiz formats)
  2. Technical (SCORM compatibility, for example)


So there you have it – everything you need to know about the benefits and success factors that go into healthcare professional training.

What’s the best tool for getting accessible, convenient, and engaging training for

A powerful, robust LMS like Tovuti

Tovuti offers you a large suite of tools that can help you deliver effective, timely, and impactful training to your HCP team, whether you are a tiny team or a massive organization. 

Learn more about how Tovuti can help you support healthcare professional training by watching a demo

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