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LMS Healthcare: Train Your Employees and Medical Staff With an LMS

LMS Healthcare

Many people choose to work in healthcare because it’s a fast-paced environment where the work you’re doing is necessary and meaningful.

That’s a dream come true when you want to find meaning in your work. When do you have a ton of healthcare training videos to watch and zero time to watch them? Not so much.

Traditional workplace training usually takes place in a meeting room or classroom, which just isn’t realistic for most of the healthcare industry.

The answer lies in a learning management system, or LMS healthcare software, which can make learning more flexible and even fun.

It also saves on costs. 41.7% of companies make savings on training when they use an LMS.

In this blog post, you’ll find out why and how you should train your staff with healthcare LMS software and which software providers you should be choosing from. 

What is Healthcare LMS?

An LMS is software that’s designed to deliver training programs and educational courses; a healthcare LMS is simply one that caters to the specific needs of the healthcare sector.

We’ll get into what these needs are and the benefits of implementing a healthcare LMS in a minute, but broadly speaking, its key functions are to

  1. Centralize learning materials and data into one system
  2. Simplify the user experience by cutting out the need to navigate lots of systems or documents
  3. Streamline the learning process using software automation

Sounds useful, right? It’s hard to believe that in 2016, 40% of hospitals still weren’t using LMS systems to manage learning.

That gives you a  basic overview. But you work in healthcare, so we know you’re not afraid of the gory details – let’s get under the hood for a minute.

The LMS is the system that your learning content gets plugged into, and that learning content almost always comes in the form of SCORM files.

And what’s that supposed to mean?

SCORM stands for: Sharable Content Object Reference Model.

It’s a software standard developed for eLearning that basically standardizes the types of files that LMS systems will recognize.

One explanation of SCORM is to think of it as a USB port. 

Your laptop in this scenario is your LMS: it shows you the content modules on your USB drive, allows you to interact with them, and it stores the data from those interactions.

Every laptop has a USB drive because it’s the standard, and it eliminates the difficulties you’d run into with accessing your content if every laptop had a different port type.

We know it sounds like just a load of tech jargon, but you’ll want to remember this. When it comes time to pick your healthcare LMS system, you need to choose one that is SCORM compliant.

So that’s what a healthcare LMS is. But how do you actually use one?

How to Use Healthcare Learning Management Systems 

How to Use Healthcare Learning Management Systems

There are two kinds of LMS software you’ll use: 

  1. Installed 
  2. SaaS

“Installed” or “hosted” software basically means you host the LMS on your own servers. 

This is great if you have a ton of IT staff and development power to install, maintain, and update your LMS software, but that has a big price tag attached to it.

Seriously – some estimates put the cost of hosting your own LMS at $25,000.

Don’t despair, though. We’ll be focusing on SaaS – or Software as a Service – LMS systems in this post. We think they’re better than installed options because: 

  • Your vendor handles maintenance and updates. If you chose Tovuti, that would be us.
  • If your servers go down, it won’t affect your LMS coverage.
  • You can log in from anywhere and access your content easily.
  • It’s cheaper to install and run.

If you choose an installed healthcare LMS, you’ll log onto a computer on your local network; if you choose a SaaS option, you’ll use Single Sign-On to access your content from any browser, anywhere.

When it comes to how to use your LMS effectively, we’ll be covering that in more detail below, but our key tip is to use your LMS to support your in-person teaching rather than replace it.

This means moving anything that isn’t site-based training online and only requiring in-person attendance for essential courses.

For example, you can teach the principles of emergency first aid in an online course, but to test your staff on them properly, they need to be there in person.

Benefits of Healthcare LMS

1. It’s flexible

Flexibility is one of the key attractions of healthcare learning management systems, and it applies to lots of different areas:

  • The learner experience
    In particular, cloud-based SaaS LMS systems let learners train on their own schedules.
  • The manager experience
    It’s easier to update courses and implement new ones in a central system than it is to replace numerous files.
  • Reporting
    Because all learner data is centralized, you can explore different metrics to measure ROI.

Ditching traditional, more restrictive training methods and innovating with an LMS can deliver over a 9% improvement in organizational growth, transformation, profit, and productivity. Don’t underestimate it!

2. It’s efficient

The great thing about handing your learning management over to a healthcare LMS is that it allows you to hand off the repetitive tasks you hate at the same time:

LMS automation

Tasks it replaces

Examples for healthcare LMS

Add learners from database

  • Managing learners individually
  • Copy-pasting or uploading a .CSV file to import data
  • Connect LMS to your existing employee database and let the LMS scrape the data

Triggered notifications

  • Managing enrollment or deadline reminders manually 
  • Automated email reminders for course enrollments and deadlines

Certification tracking

  • Creating a new certificate for each course 
  • Manually personalizing and delivering certificates 
  • Manual re-enrollment 
  • Automatically personalizes and distributes custom certificate templates
  • Automated re-enrollment for courses that require recertification, e.g. HIPAA compliance
  • Automated updates for learning managers to track completions

Auto-assignment

  • Creating learning groups manually (e.g. by selecting list of names)
  • Manually choosing tasks for each group
  • Manually onboarding new employees
  • Add learners to groups based on determined rules
  • Assign courses to these groups based on rules
  • Assign onboarding courses to new starters

It’s easy to see how implementing LMS can increase training efficiency by up to 93%

3. It simplifies reporting

Nearly 70% of L&D teams feel pressure from management to measure the impact of learning.

And yet, most rely on qualitative metrics like learner feedback to measure impact, with only 17% using ROI in their reporting.

A healthcare LMS brings all your data into one central system, which makes reporting using quantitative and qualitative factors much simpler. 

With LMS reporting, you can see information like: 

  • Course registrations
  • Course completions 
  • Last activity
  • Certificates awarded and expired
  • Average completion rate for courses and assignments
  • Completion rates over time
tovuti lms


Source

LMS Healthcare Features 

We’ve covered what a healthcare LMS is, how you should aim to use it, and what the broad benefits will be once you do. 

Now it’s time to talk about the features you’ll be looking for when shopping for an LMS for healthcare.

Asynchronous learning

Healthcare is an industry dominated by shift workers – from doctors and nurses to sanitation and administrative staff.

If you were going to carry out traditional, classroom-based training, the window to get all the staff you need to train in one room at one time would be… well, a brick wall.

One of the ways that LMS healthcare software tackles this is through blended learning, which allows for both synchronous learning and asynchronous learning.

Asynchronous learning means that learners do not all have to be online at the same time to complete their modules; they can learn independently, at their own pace.

For the majority of learners, this is a godsend: 57% of employees prefer accessing learning modules on the go.

A great healthcare LMS will also have other features that can supplement this, for instance, microlearning features: short, bite-sized learning modules that fit impactful learning into even the shortest break.

If you’re worried about the lack of socialization an LMS system offers, don’t panic – this is where the blend we spoke about earlier comes in.

Asynchronous learning can be used alongside synchronous learning tools, which gather available learners together in a virtual classroom.

Learners can fit the majority of courses around their schedule while also taking advantage of collaboration with colleagues, something that 91% of course-takers say is an important factor in a good learning experience. It’s the best of both worlds.

Compliance management

The thing with healthcare is that most of the professionals you’ll be training will be highly educated already. 

You probably won’t be running “Brain Surgery 101” or “Intro to Pediatrics”; instead, your main job will be making sure that your staff is meeting key compliance standards. 

This might be in care quality, like Care Quality Compliance (CQC) in the UK, or in data management, like HIPAA in the US. In a lot of cases, it’ll be topics that your trainees have covered before.

For example, in HIPAA training, you’ll cover topics like 

  • Identifying Protected Health Information (PHI)
  • The “minimum necessary” rule
  • When and how PHI should be shared
  • How to keep accounts of disclosures

Most HIPAA training occurs at least annually, and this is one of the areas that LMS healthcare software is most useful.

Compliance management tools can help you manage this kind of ongoing training schedule, as they can: 

  • Give you oversight of whose compliance training is up to date 
  • Send automatic notifications when deadlines or expiry dates are approaching 
  • Automatically assign courses to new starters 
  • Automate certification management processes 

This makes a healthcare LMS a smart long-term investment because it will save you the cost of either hiring someone to coordinate ongoing training, or the aggro of adding it to someone’s already full workload.

Multitenancy

Depending on the size of your organization, LMS multitenancy features can be a huge advantage.

A multi-tenant LMS basically allows you to manage different learning groups from within the same central system, using the same database and dashboard as you would for just one organization.

Let’s say you’re running a group of healthcare practices, each with its own teams and specializations.

Previously, you’ve had to either send training professionals to each branch to run training days and/or create and brand distinct training packets for each one.

With an LMS, you could simply set up each branch with its own tenancy on your multi-tenant LMS, using a central database and dashboard to manage and track their learning remotely.

multi-tenant LMS


Source

This has a few key advantages: 

  • It is more data secure because you are not siloing your data in many separate databases.
  • You can report individually on each tenancy, or take an executive overview.
  • You can easily tailor the branding to each tenancy.

You also don’t need to be that tech-savvy to do it well. If you choose a healthcare LMS with a user-friendly design, a task like branding your learning content for different practices goes from a whole day task to a single hour.

tovuti lms


Source

Gamification

Healthcare is a rewarding line of work, but it’s also a stressful one, and that has only escalated over the last two years. 

In October 2020, 43% of healthcare workers had suffered work overload, and 49% had burnout.

Going to your already very busy team and asking them to add a training module to their to-do list is not going to help their feelings of overload.

But like many problems, we prefer to think of this as an opportunity to think outside of the box.

The essential issue here is that you’re adding another responsibility to your employees’ workload, and traditional training methods do little to mitigate the stress that this can cause. 

But, by using an LMS with gamification features, you can make learning more digestible, more fun, and more motivating, using features like:

  • Points for modules completed or assessments passed
  • Leaderboards for the highest-achieving trainees
  • Badges and certificates 
  • Storytelling inbuilt to the courses
  • Teamwork functions

This is different to game-based learning, where learners intake new information through gameplay. That can be quite a complex design process, whereas gamification features can be incorporated into an LMS at scale pretty easily.

It’s worth doing: gamification features can increase learner engagement by 60%

Now you know what to look for, it’s time to get to where you should be looking. Let’s talk software.

Top 3 Healthcare Learning Management Systems

Healthcare Learning Management Systems

1. Tovuti

Okay, okay, we know what you’re thinking…

But we really believe that our healthcare LMS is worth shouting about.

To get the basics out of the way first, Tovuti is a completely cloud-based LMS, which takes the burden of IT maintenance and bug-fixing off your hands.

We’re both HIPAA and 508 Compliant, meaning our learning interface is PHI data secure and totally accessible to people with disabilities. We’re also SCORM compliant, so you’ll have no issues accessing your data.

In fact, this could save you money: studies show that using a SCORM-compliant LMS can reduce the cost of integration by as much as 80%!

We’re fit for any size of company, as we cater to everything from SMBs to enterprise clients, and you don’t need a dedicated tech genius to get the most out of our software.

As well as all four of the key healthcare LMS features mentioned above, we also offer a built-in library of interactive content modules, making course creation quick and easy – ideal for a busy healthcare center.

All you need to do is upload your content, and you can then quickly create courses from your content library without the need for a third-party course authoring site.

healthcare lms screenshot


Source

Want to know the best bit? Tovuti is a white-label product. That means you get all of our powerful software with your business’s face on it.

You can create as many custom brands as you like for our multi-tenancy features, so your learners will never know that it’s not your own native system they’re learning on, which has added benefits if you’re conducting training outside of your organization too. 

You don’t really need to look any further than Tovuti, but we’re good sports, so let’s run through some other options.

2. Docebo

Docebo is another well-known LMS that is frequently applied in the healthcare sector, often at the enterprise level.

Like Tovuti, it’s a cloud-based LMS with strong gamification features, which include: 

  • Rewards for reaching key learning milestones
  • Learning challenges to motivate users to compete with each other
  • Leaderboards to show who is furthest ahead in their training

83% of employees claim they feel more energized when their training is gamified, so Docebo is a good choice if the problems you’ve been seeing in your training are around learner engagement.

Here’s what the Rewards marketplace looks like on Docebo:

healthcare learning system


Source

However, the key drawback to Docebo is customer service.

Unlike Tovuti, where we provide you with your own personal onboarding coach for the first 30 days of your contract, Docebo has no onboarding process for new starters. This can be difficult whether you’re implementing an LMS for the first time or switching from another provider, so it’s worth being aware of.

Ongoing support is also mainly delivered online, which means you may experience delays in getting help.

3. TalentLMS

TalentLMS is an out-of-the-box SaaS LMS similar to Tovuti and Docebo.

It’s well-known as a healthcare LMS thanks to its “free forever” plan, which you can sign up to without even giving credit card details.

For very small teams, this could be a good entry into the world of LMS management, as the free TalentLMS plan allows:

  • Up to 5 users 
  • Up to 10 courses
  • Unlimited email support

It offers many healthcare-relevant features, including 

  • Blended learning
  • Certification management
  • Gamification

However, TalentLMS, as a basic out-of-the-box solution, has the common LMS drawback of being a rigid structure you then have to contort your training modules to fit to.

Many customer reviews demonstrate the need to use workarounds to get the system to work, undermining its usefulness as a time-saving tool.

By contrast, Tovuti is totally customizable to your organizational structure.

LMS healthcare comparison table


 

Tovuti 

Docebo

TalentLMS

Pros

  • HIPAA, 508, and SCORM compliant
  • White-label product
  • Customizable to any organizational structure
  • Extensive onboarding support
  • Strong gamification features available
  • White-label product
  • Simple, out-of-the-box software
  • Free-forever plan available

Cons

  • May take some time to learn the system, though we can manage this for you as part of our service
  • No onboarding support
  • Limited customer service available
  • Workarounds sometimes necessary to fit your training to the software (when you should be doing the opposite!)

Best for

Healthcare organizations of any size, from SMBs to enterprise

Enterprise-level businesses

Small businesses or single teams

FAQs

common learning management systems for healthcare

What are common learning management systems?

There are two key types of learning management systems: installed and Software-as-a-Service or SaaS LMS.

SaaS LMS is the most common because they’re usually cheaper and easier for companies to run. Some common SaaS LMS include:

  • Tovuti
  • Docebo
  • TalentLMS

To learn more about these and their use in the healthcare system, scroll up to our software comparison.

What is healthcare LMS software?

Healthcare LMS software refers to learning management systems that are configured with the needs of the healthcare industry in mind. 

They will perform similar functions to general-purpose LMSs, for example, collating learner data for easy reporting. However, they will also need specific features like

  • Asynchronous learning
  • Gamification 
  • Compliance management 
  • Multitenancy management

You can learn more about healthcare LMS software features here.

What can LMSs be used for?

LMSs are designed to streamline the process of delivering education and training programs. Examples of what this will look like in practice include:

  • Making learning videos and documents available in an online portal
  • Tracking learner progression through courses
  • Delivering digital certificates for course completion

Those are some specific uses of LMSs. In a broader sense, though, LMSs can be used to make learning faster and more fun, not to mention less expensive and stressful for management. Find out more about how to use LMSs here.

What are the common features of healthcare LMS software?

Healthcare LMS software will have many features in common with more general-purpose LMSs, including

  • Centralized learning materials
  • Offline learning tracking
  • Reporting and analytics
  • Integrations with relevant apps and databases

However, LMS healthcare software will usually also include features specifically useful to healthcare, like:

  • Compliance management
  • Certification tracking
  • Multitenancy 
  • Microlearning
  • Asynchronous learning

Find out more about healthcare LMS features here.

Conclusion: Streamline Your Learning With a Healthcare LMS

Streamline Your Learning With a Healthcare LMS

Let’s think about the symptoms of your L&D issues:

  • Your learners are missing or putting off modules because they don’t have the time or the motivation to do them.
  • You don’t have full oversight of your certifications and compliance.
  • You’re spending too much time and energy manually managing training.
  • Worst of all, you don’t know what the ROI of all this effort is.

It’s not sustainable. You deserve better.

You need a healthcare LMS that: 

  • Provides the flexibility you and your workforce need
  • Automates the tasks that are slowing you down
  • Motivates your workers to learn through innovative features
  • Gives you detailed oversight of their progress

In other words, you need Tovuti.

Watch a demo to see how Tovuti LMS can help your organization learn and grow. You’ll be feeling better in no time.

Author:
Tyson Chaplin

Tyson Chaplin earned his Master of Educational Technology degree from Boise State University in 2014. He also earned a graduate certificate in Technology Integration and holds teaching certificates in online teaching, special education, and history.

Tyson is an Idaho native who is passionate about technology and how it can help all people learn and better themselves. He has worked in both public and private sectors. Tyson enjoys cooking and traveling with his wife, Malia, and restores vintage video game systems in his free time.

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