The Converge gateway offers cutting edge technology and integration, but that’s only part of the product. You also need service and support without waiting on hold for hours. So we created Converge Premier Services to enable you direct access to live technical support and developer support with guaranteed zero hold times during our business hours Monday-Friday 7:00am to 5:00pm Pacific. In addition, Premier clients enjoy lower merchant account pricing and unlimited online and mobile users for no additional charge. So if you’re already a Converge gateway user you can pay a one-time fee to access the Premier support team, or ask about signing up as a Premier user to get fast access to support anytime. Your gateway is only one part of your merchant account, so combining the support of the Premier team with packaged pricing for your merchant account, clients typically save 10%-40% per month while getting concierge level service. Upgrade your gateway to Premier and stop waiting on hold.