A step-by-step LMS migration checklist to ensure a smooth transition for HR, IT, and L&D teams—from planning to post-launch success.
LMS Migration Checklist
Use this comprehensive checklist to guide your organization through a successful LMS migration. This checklist is specifically designed for HR Systems Owners, IT Managers, and L&D Managers.
Planning Phase
Team Assembly
- Identify project leader
- Include representatives from HR, IT, and L&D departments
- Assign clear roles and responsibilities
- Establish regular meeting schedule
- Document communication protocols
Requirements Gathering
- Document limitations of current system
- Define must-have features for new system
- Identify nice-to-have features
- Document compliance requirements
- Establish security requirements
Success Metrics
- Define user adoption targets
- Set course completion rate goals
- Establish administrative time-saving metrics
- Document compliance reporting requirements
- Create system performance benchmarks
Timeline & Budget
- Create detailed project timeline
- Include 20% buffer for unexpected issues
- Secure budget approval
- Document resource allocations
- Establish go/no-go decision points
Data Preparation Phase
Data Audit
- Inventory all user accounts
- Catalog all courses and content
- Document completion records and certificates
- List custom fields and reports
- Identify historical data requirements
Data Cleansing
- Remove duplicate user accounts
- Update outdated user information
- Archive inactive courses
- Standardize naming conventions
- Resolve data inconsistencies
Data Mapping
- Create field mapping document
- Map course structures
- Document learning path conversions
- Map user roles and permissions
- Define data transformation rules
Backup Creation
- Create full system backup
- Back up all course content
- Export all user records
- Save all completion data
- Document backup location and access methods
Configuration Phase
System Setup
- Configure system branding
- Set up organizational structure
- Create user roles and permissions
- Set up notification templates
- Configure language settings
Authentication & Security
- Set up SSO integration
- Configure password policies
- Establish user provisioning methods
- Set up security roles
- Test authentication flows
Integrations
- Configure HRIS integration
- Set up content system connections
- Establish reporting tool integrations
- Configure email systems
- Test all integration points
Learning Structure
- Set up course categories
- Configure learning paths
- Establish certification processes
- Set up assessment methods
- Configure completion rules
Migration Execution
Pilot Testing
- Select representative test group
- Migrate sample user accounts
- Transfer test course content
- Migrate sample completion records
- Collect and address feedback
Full Migration
- Execute user data import
- Migrate course content
- Transfer completion records
- Import system settings
- Migrate custom reports
Quality Assurance
- Verify user account accuracy
- Validate course functionality
- Test completion tracking
- Check certificate generation
- Validate reporting accuracy
Issue Resolution
- Document all migration issues
- Prioritize problems by impact
- Resolve critical issues before launch
- Create workarounds for minor issues
- Update documentation with resolutions
Launch Preparation
Training Development
- Create administrator training
- Develop manager training materials
- Prepare end-user tutorials
- Record system walkthrough videos
- Develop quick reference guides
Communication Planning
- Draft executive announcement
- Create manager briefing materials
- Prepare end-user communications
- Develop FAQs
- Schedule announcement timing
Support Preparation
- Establish support procedures
- Train support personnel
- Create troubleshooting guides
- Set up feedback mechanisms
- Define escalation processes
Final Verification
- Complete full system test
- Verify all integrations
- Test under expected load
- Confirm backup procedures
- Conduct final stakeholder review
Go-Live Phase
Soft Launch
- Release to pilot group
- Collect and address feedback
- Make necessary adjustments
- Document lessons learned
- Prepare for full launch
Full Deployment
- Execute communication plan
- Provide access to all users
- Deliver scheduled training
- Monitor system performance
- Staff support channels
Initial Monitoring
- Track login activity
- Monitor course enrollments
- Check completion records
- Review support tickets
- Document system performance
Early Issue Management
- Address login problems
- Resolve content access issues
- Fix enrollment discrepancies
- Correct reporting inaccuracies
- Document all resolutions
Post-Migration Phase
30-Day Review
- Analyze adoption metrics
- Review support ticket trends
- Collect user feedback
- Identify priority improvements
- Document lessons learned
Optimization
- Implement UX improvements
- Enhance reporting capabilities
- Optimize system performance
- Refine integration points
- Update training materials
Long-term Evaluation
- Review against success metrics
- Calculate ROI
- Document benefits realized
- Identify ongoing challenges
- Plan future enhancements
Knowledge Transfer
- Update system documentation
- Conduct additional training as needed
- Cross-train team members
- Document best practices
- Create sustainability plan
Role-Specific Checklists
For HR Systems Owners
Data & Compliance
- Verify employee data accuracy
- Confirm regulatory training assignments
- Validate compliance reporting
- Test certification management
- Verify records retention policies
Integration with HR Systems
- Test onboarding workflow
- Validate offboarding processes
- Confirm org chart synchronization
- Verify performance review integration
- Test job role-based assignments
Reporting
- Confirm compliance dashboard functionality
- Validate skills gap reporting
- Test completion by department reports
- Verify certification expiration alerts
- Confirm regulatory audit reports
For IT Managers
System Performance
- Test system under peak load
- Validate response times
- Confirm storage utilization
- Review bandwidth requirements
- Establish performance monitoring
Security
- Verify data encryption
- Test authentication security
- Confirm access controls
- Validate backup integrity
- Verify compliance with security policies
Technical Administration
- Document system architecture
- Create disaster recovery procedures
- Establish maintenance schedule
- Define update procedures
- Configure system monitoring
Integrations
- Validate SSO functionality
- Test API connections
- Confirm data synchronization
- Verify file imports/exports
Document integration points
For L&D Managers
Content Management
- Verify course importing
- Test content authoring tools
- Confirm multimedia functionality
- Validate learning path creation
- Test content updating procedures
Learner Experience
- Review user interface
- Test mobile functionality
- Validate social learning features
- Confirm gamification elements
- Test accessibility compliance
Assessment & Tracking
- Verify quiz functionality
- Test assessment tools
- Confirm completion tracking
- Validate skills assessments
- Test learner progress reporting
Program Management
- Configure automated enrollments
- Test notification systems
- Verify learning path functionality
- Confirm instructor management
- Test virtual classroom integration
Final Success Verification
- All critical features functioning correctly
- User adoption meeting targets
- Support ticket volume at acceptable levels
- System performance meets requirements
- Stakeholder satisfaction confirmed
- ROI metrics on track
- Training program continuity maintained
- Migration project officially closed
This checklist is provided by Tovuti LMS to help ensure your migration success. Customize it to your organization's specific needs.
Interested in learning more about Tovuti? Schedule a demo.
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